Policy

At eSign.Network, we deeply value the trust you place in us. Our mission is to serve society while safeguarding your privacy and ensuring the security of your data..

Application and documents will be verified by RA. Once your verification is completed, an email will be sent to the registered email address of the applicant, which contains a link to generate an eSign. An Auth Key will be sent to the registered mobile number of the applicant. To avail of eSign signing services, an applicant will have to click on the provided link and enter the provided Auth Key, then accept the terms and conditions mentioned in the mail.

This Privacy Policy page is to inform you about how we collect and utilize your personal information. Please read this carefully before using our products and services.

Individual Agreements

In case you or your organization has entered into an individual agreement with us, it may include specific privacy terms and conditions that govern the data you provide to us under the agreement. We ensure alignment with these terms to uphold your privacy rights and expectations.

Third-Party Links

eSign.Network uses third-party Service Providers to monitor and analyze the use of our products and services. This data may include information such as the browser type, browser version, device's IP address, diagnostic data, the pages of our Service that you visit, time spent on those pages, the date and time of your visit, etc. This information is used to improve the functionality and user experience of our website while ensuring the security and integrity of our Service.

Any data collected is treated with utmost confidentiality and is used solely for analytical purposes to enhance our services. We do not share or sell this information to third parties for any purpose other than improving our website's performance and user experience.

Information Gathered

The information gathered on eSign.Network comprises all the essentials, such as security regarding your data, the source of the medium, and user consent. All the data and information collected are protected from the reach of any third party.

eSign.Network collects your data from different sources. This includes our customers, partners, and visitors to our website. We do not allow any nuisance in the process of collecting information with the consent of the users. We aim to achieve fidelity, confidence, and transparency in our eSign services.

Information Given by the Users

eSign.Network receives various information from the users when they provide data while filling out a form, applying for a service, requesting information, etc. We safely and securely record that data and information, including your name, email address, phone number, business contact information, demographic information, etc. All your essential data will be stored in safe and secure storage devices of eSign.Network.

Information Gathered Automatically

Our servers may automatically save information regarding access, transaction details, and device information. All of this information is saved confidentially. We retain all the data you search for our services from your mobile, tablet, computer, and other digital devices.

We gather information from different server sources such as IP address, geolocation data that you allow our apps to access, domain names, URLs, web log data, landing pages, referring and exit pages, platform types, number of clicks, transactional data, unique device identifier, and device attributes, pages and content viewed and time spent on per page, and other relevant data.

In this way, all this data and information are saved on our server. Thus, your data remains authentic, and all the genuine information will not be shared with anyone.

Why is the Information Saved?

We get all this information to provide a better user experience for our eSign services. The data is saved to maintain a backup and prevent the loss of valuable and essential data. Your information is collected so that you will be able to receive notifications, alerts, and messages regarding any change or update in our policies. Also, you can receive information regarding our new plan, services, and different offers through eSign.Network servers.

How Long Do We Retain Your Data?

eSign.Network may retain the information collected from you as explained in this privacy policy for as long as you use our services and products, or visit our website. This is as necessary to fulfill the purposes for which it is gathered or as essential to resolve any legal disputes, establish legal defenses, enforce our agreements, and comply with applicable laws

Cookies

We use cookies and similar tracking technologies to track the activity on our Service and hold the necessary information. If you want to reject our cookies, you can choose the option to disable cookies. However, you will not be able to access the full website if you choose to reject cookies.

Google Analytics

This section outlines our use of Google Analytics, a web analytics service provided by Google. It explains how we utilize this service to track and report website traffic, as well as how the data collected is managed and shared.

Data Collection and Usage

Google Analytics may track and monitor the use of our various services by collecting data on website traffic. This data and information are used to gain insights into user behavior and preferences. Additionally, Google may use the collected data to personalize and contextualize ads through its advertising services.

Data Sharing

The data collected by Google Analytics may be shared with other Google services as part of our use of the platform. This sharing allows for a more comprehensive understanding of user interactions and aids in improving our services.

Opting Out

Users have the option to prevent their activity on our service from being made available to Google Analytics by installing the Google Analytics opt-out browser add-on. This add-on disables the Google Analytics JavaScript (ga.js, analytics.js, and dc.js), preventing the sharing of information about visit activity. For more information on how to opt out, please visit the Google Analytics opt-out page.

For further details on the privacy practices of Google, please refer to the Google Privacy & Terms web page.

Limitation of Warranties

eSign.Network, along with all its members, including company directors, employees, agents, representatives, or any authorized entities, shall not be held responsible or liable for our services for any direct, indirect, incidental, consequential, or remote loss or damage of any kind, including but not limited to loss of data, loss of goodwill, loss of profit, loss of business, loss of opportunities, loss of reputation, etc, caused by any acts, omissions, failures, defaults, negligence, etc, of eSign.Network, including its directors, employees, agents, representatives, etc.

Privacy of Personal Information

eSign.Network stores, processes, and discloses personally identifiable information under the provisions of the Information Technology Act, 2000 & Rules and Regulations made thereunder.

Protection of Private Data

We store all your personal information on secure servers according to your consent. eSign.Network maintains the confidentiality of information provided by the Subscriber in the application form for issuance, renewal, revocation, or suspension of eSign. All information, including transactions and data in transit, generated during the use of eSign is maintained confidentially. We take every precautionary measure to protect your sensitive information from unauthorized access, cyber threats, and forgery.

UIDAI Consent and Regulation

eSign.Network ensures compliance with the Rules, Regulations, and Guidelines issued by UIDAI, CCA, and all other applicable regulators concerning the company's diverse operations, in addition to adherence to the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules and the Information Technology Act, 2000 (amended in 2008), 2011, where relevant.

Your Aadhaar number and OTP/biometrics are solely utilized for the purposes outlined in the consent obtained from you and are not retained within our system in contravention of the Rules, Regulations, and Guidelines stipulated by UIDAI.

Log data is stored per the Rules, Regulations, and Guidelines prescribed by UIDAI, CCA, and other relevant regulators, as may be applicable from time to time. Under no circumstances will we share any log data with third parties unless mandated by a statutory authority and/or directed by a competent judicial/administrative body.

We never compromise on the security of your data and are committed to addressing any queries or concerns you may have promptly. We are dedicated to managing your privacy with the utmost care, shielding it from cyber threats and spam. For detailed information on our policies, please refer to our Current CPS.