FAQs

We're not just about changing how you sign papers; but also shaping the way you work, communicate, and collaborate online.

General

Aadhaar OTP

Biometric-Based eSign

Business & API Integration

Security & Privacy

Yes. Aadhaar eSign holds legal value and is admissible in court under the Indian IT Act, 2000.

eSign is an electronic signature service that uses your Aadhaar number to digitally sign documents. It works by verifying your identity through OTP, biometric, or face authentication via UIDAI.

Yes, Aadhaar eSign is legally recognized by government departments like Income Tax, GSTN, EPFO, and MCA under the IT Act, 2000.

Is eSign legally binding in court? Yes. Aadhaar eSign holds legal value and is admissible in court under the Indian IT Act, 2000.

You cannot use OTP-based eSign unless your Aadhaar is linked to your mobile number. Visit a nearby Aadhaar Seva Kendra to update it.

No, internet access is required for real-time Aadhaar authentication..

UIDAI sets daily usage limits, but multiple documents can be signed. For bulk signing, biometric or API-based options are preferred.

Check if your Aadhaar is linked to your current mobile number, verify network issues, or try again later due to UIDAI server delays.

Yes, for biometric eSign you need a supported device like Morpho, Mantra, or Startek for fingerprint or iris scans.

Only UIDAI-approved RD (Registered Device) compliant biometric scanners are allowed.

Yes, as long as your device is RD-compliant and has internet access for UIDAI authentication.

Biometric data is encrypted and processed through secure UIDAI channels. It is never stored or reused.

Yes. Businesses can integrate eSign APIs to allow customers or employees to digitally sign forms on their websites or apps.

Yes. Aadhaar eSign APIs are provided by licensed ASPs (Application Service Providers) with UIDAI approval.

DSCs require USB tokens and manual installation. Aadhaar eSign is faster, cloud-based, and doesn’t require physical hardware.

eSign is cost-effective, instant, and does not require carrying or managing physical tokens.

No. Your Aadhaar number is used only for authentication and is never stored by the signing platform.

eSigned documents come with tamper-proof certificates and timestamps, ensuring authenticity.

Yes. eSign follows UIDAI’s strict security standards, including encryption, audit trails, and real-time validation.

eSign services comply with UIDAI, CCA (Controller of Certifying Authorities), and IT Act guidelines for data protection.

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